In these Terms: "Service" means the LPO Manager web portal and all associated features accessible at lpomanager.com.au. "Provider" means Evolve AI Pty Ltd (ABN 58 686 475 070), the operator of LPO Manager. "Subscriber" means any individual or business that creates an account and uses the Service. "Data" means any content, records, or information submitted to or generated within the Service by the Subscriber.
Access to the Service is by invitation only. The Provider reserves the right to approve or decline any access request at its sole discretion. Subscribers are responsible for maintaining the confidentiality of their login credentials and for all activity that occurs under their account. You must promptly notify the Provider at admin@lpomanager.com.au of any unauthorised access.
The Service is offered on a subscription basis. Current pricing is published at lpomanager.com.au. Subscriptions renew automatically unless cancelled. The Provider reserves the right to modify pricing with 30 days written notice to Subscribers. Continued use after a price change constitutes acceptance of the new pricing.
A free trial period may be offered at the Provider's discretion. No refunds are provided for partial subscription periods except as required by Australian Consumer Law.
Subscribers agree to use the Service only for lawful purposes related to the management of their Licensed Post Office. Subscribers must not:
The Provider will use reasonable efforts to maintain availability of the Service but does not guarantee uninterrupted access. The Service is provided during a development phase and features may be added, modified, or removed at any time.
The Provider reserves the right to perform scheduled maintenance, which may result in temporary unavailability. Where practical, Subscribers will be notified in advance.
Subscribers may cancel their subscription at any time by contacting admin@lpomanager.com.au. Upon cancellation, access will continue until the end of the current billing period. The Provider will make Subscriber Data available for export for 30 days following cancellation, after which it may be deleted.
The Provider may suspend or terminate a Subscriber's access immediately and without notice if the Subscriber:
The Provider reserves the right to discontinue, decommission, or substantially modify the Service at any time. In such circumstances, the Provider will provide Subscribers with at least 30 days' written notice via the email address associated with their account. During this notice period, Subscribers will retain full access to the Service and may export their Data. The Provider's sole obligation upon decommissioning is to provide this notice and export access — no refund obligation arises beyond any unused prepaid subscription period.
All Data submitted to the Service by a Subscriber remains the property of that Subscriber. The Provider does not claim ownership of Subscriber Data. The Provider may access Subscriber Data only as necessary to provide the Service, troubleshoot issues, or comply with legal obligations.
The Subscriber is solely responsible for the accuracy, completeness, and legality of all Data they enter into the Service. The Provider accepts no liability for errors, omissions, or inaccuracies in Subscriber Data, nor for any business decisions made based on information generated or displayed by the Service. Subscribers must independently verify all outputs, reports, and calculations before relying on them for any business, financial, or operational purpose.
The Provider is not responsible for any loss, corruption, or accidental deletion of Subscriber Data caused by Subscriber error, hardware failure, third-party provider outages, or circumstances beyond the Provider's reasonable control. Subscribers are strongly encouraged to maintain their own independent backups of critical business data.
The Service, including its software, design, and content (excluding Subscriber Data), is the intellectual property of the Provider. Subscribers are granted a limited, non-exclusive, non-transferable licence to use the Service during the subscription period. This licence does not include the right to copy, modify, distribute, or create derivative works.
LPO Manager and its Provider are entirely independent of Australia Post, the Australian Postal Corporation, and all government or regulatory bodies. The Service is not endorsed, authorised, sponsored, or approved by Australia Post. Any commission data, reports, or figures processed through the Service are based solely on data supplied by the Subscriber — the Provider makes no representations about the accuracy of such data or its compliance with Australia Post's own reporting systems.
Subscribers remain solely responsible for their own compliance with Australia Post's policies, agreements, and obligations. The Provider accepts no liability for any dispute between a Subscriber and Australia Post arising from or related to the use of this Service.
Nothing in this Service, including any reports, calculations, dashboards, insights, or summaries generated by the Service, constitutes financial, accounting, tax, legal, or business advice. The Service is a general-purpose management tool only. Subscribers should seek independent professional advice before making any financial, operational, or compliance decisions based on data from the Service.
The Provider expressly disclaims all responsibility for any loss, damage, or adverse outcome resulting from a Subscriber's reliance on Service outputs without independent verification or professional advice.
By accessing and using the Service, each Subscriber expressly acknowledges and agrees that:
To the maximum extent permitted by Australian law, the Provider's total liability to any Subscriber — whether in contract, tort (including negligence), statute, or otherwise — is absolutely limited to the total subscription fees paid by that Subscriber in the 3 months immediately preceding the event giving rise to the claim.
The Provider is not liable under any circumstances for:
Nothing in these Terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by the Australian Consumer Law that cannot lawfully be excluded or limited.
Subscribers agree to fully indemnify, defend, and hold harmless the Provider and its officers, employees, and agents from and against any and all claims, actions, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
The Service is provided strictly "as is" and "as available" without warranties of any kind, whether express or implied. To the fullest extent permitted by law, the Provider expressly disclaims all warranties including but not limited to:
The Subscriber assumes all risk associated with the use of the Service and any reliance on its outputs. The Provider expressly disclaims any responsibility for business decisions, financial outcomes, or operational consequences arising from the use of the Service.
The Provider is not liable for any failure or delay in performing obligations under these Terms where such failure or delay results from causes beyond the Provider's reasonable control, including but not limited to: acts of God, natural disasters, internet or telecommunications outages, cyberattacks, power failures, third-party provider failures, pandemic, or government action. In such circumstances, the Provider's obligations are suspended for the duration of the force majeure event.
The Service relies on reputable external cloud infrastructure and service providers to operate. The Provider makes no representations regarding the reliability, security, or availability of these external services. The Provider is not liable for any loss, damage, or data breach caused by or attributable to any external provider used in the delivery of the Service. Use of the Service constitutes acknowledgement and acceptance of this limitation.
These Terms are governed by the laws of Tasmania, Australia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Tasmania.
The Provider may update these Terms from time to time. Material changes will be notified to Subscribers via email at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.
For any questions regarding these Terms, please contact: admin@lpomanager.com.au